FAQ
Below are answers to the questions that we get most often If you have any questions that are not answered below, or you would like further information, please do not hesitate to contact us.
General FAQ:
How do I book my first appointment? Do I need to bring anything?
Its easy! To book an appointment all you have to do is send us an email with a day and time that works best for you within our listed availability and which practitioner you'd like to see. We'll work with you from there to find the best possible time. Or give us a call and leave a message and we'll get back to you as soon as possible.
What forms of payment are accepted at the clinic?
All forms of payment are accepted.
What happens if I need to cancel my appointment?
If you need to cancel your appointment we ask that you provide at least 24 hours notice. This is to ensure that other patients and those on the waiting list have enough notice to be able to take the time slot. Please call or email to let us know.
Does my insurance cover the services provided?
Yes, most extended healthcare insurance plans provide coverage for services provided by Naturopathic Doctors. However, we encourage you to check with your insurance provider for the amount and nature of coverage. You are provided with an official receipt upon payment to submit to your insurance provider.
Naturopathic FAQ:
Who can benefit from Naturopathic Medicine?
Everyone! That's the beauty of naturopathic care. It can address all age groups, from pre-conception care to the elderly. Almost any condition can benefit from naturopathic care from chronic pain to fertility care and pre-conception care to digestive complaints. Please refer to our conditions treated page for further examples.
Is Naturopathic Medicine a budget friendly option?
While naturopathic medicine focuses on treating and addressing the cause of an illness or condition, we also want to make the symptoms more manageable while you heal. This translates not only to better overall health, it also allows you to be more efficient and productive in your life, meaning less missed days of work, less symptomatic treatments and an increased ability to do what you love in life. Please refer to our resources below for an article on the cost effectiveness of naturopathic care.
What should I expect from my first visit with Dr. Rebecca?
For your first naturopathic visit you can expect to spend about an hour in the clinic. During this time Rebecca will be asking you about many aspects of your health in order to gather information to form the best, individualized treatment protocol for your concerns. Depending on what brings you into the clinic, there will be an element of physical exam as well.
I am currently seeing one or more other health care providers (such as an MD, RN practitioner, dietician). Does Dr. Rebecca work with other health care providers?
Definitely! Rebecca has been trained to work as a part of a health care team, coordinating your care with the other members of the health care team to ensure that you are receiving the best care possible. This helps to avoid interactions between treatments and gives you more power over your health.
I'm taking one or more prescription drugs. Is it safe for me to take natural medicines? Should I still be seeing a Naturopathic Doctor?
Yes, taking prescription medications makes it even more important to see an ND. Natural medicines, like any other medication, can have interactions and side effects. This is why it is so important to choose licensed, trained Naturopathic Doctors (NDs) like Rebecca. She has extensive training in the modalities she uses, as well as pharmacology, so that only natural remedies safe for you are prescribed and used. As well, Rebecca uses several modalities such as homeopathy that do not interfere with prescription or natural remedies.
In what ways are my MD and my ND ( Naturopathic Doctor) similar or the same? How are they different?
ND's and MD's have a lot of similar training. Both are taught the intricacies of the human body. Both MD's and ND's are trained primary care practitioners that can provide acute or chronic care, and both have an internship included in their training. Where they differ are in the philosophies of treatment and the modalities used and as such work together in a very complementary fashion to provide you the best care.
What type of training does an ND receive?
Naturopathic Doctors have a minimum of 7 years of post-secondary education. Generally ND's have an undergraduate degree when they enter naturopathic medical school. Training requires four years of naturopathic medical education from one of seven accredited naturopathic medical schools in North America. Within these four years are 3500 hours of classroom education that includes Health sciences education similar to the curriculum at a conventional medical school. The first two years of naturopathic medicine are focused on gaining an in-depth understanding of the science and physiology of the body and disease. Part of the classroom education are courses in pharmacology, radiology, emergency medicine, minor surgery and pathophysiology, as well as all of the treatment modalities used in naturopathic care. These include botanical medicine, traditional chinese medicine and acupuncture, homeopathy, counseling, nutrition and dietary counseling and physical medicine. 1200 hours in the teaching clinic, treating patients under the supervision of a licensed naturopathic physician and 100+ hours observing naturopathic doctors in their own offices. Upon completion of this education and two sets of licensing exams Naturopathic Doctors are qualified to practice as primary care practitioners.
Can an ND order labs? Can they prescribe medications?
In ON ND's can prescribe thyroid hormone and Bio-identical hormone replacement therapy. For all of your other needs, Dr. Rebecca is more than willing to work with you and your MD to ensure you receive medications if required. ND's are allowed to order lab tests however these are not covered by OHIP.
I am afraid of needles. Can I still be treated with Traditional Chinese Medicine or by a Naturopathic Doctor?
Of course! Our Naturopathic Doctor, Rebecca Hauser, has extensive training in the use of Traditional Chinese Medicine (TCM) in terms of diet and herbs, as well as acupuncture and acupressure. As well, Naturopathic medicine provides numerous modalities, such as diet, nutraceuticals, botanical medicine, physical medicine and homeopathy to address your concerns without the use of needles.
What about my children? Can they be treated by Dr. Rebecca? What about the rest of the clinic?
During her internship at the Robert Schad Naturopathic Clinic in Toronto, Dr. Rebecca treated children on a Pediatric Specialty shift. On this shift she treated many children with various concerns and conditions and of all ages, including infants. Please refer to the conditions treated page for further information of common pediatric concerns that are treated at the clinic.
General FAQ:
How do I book my first appointment? Do I need to bring anything?
Its easy! To book an appointment all you have to do is send us an email with a day and time that works best for you within our listed availability and which practitioner you'd like to see. We'll work with you from there to find the best possible time. Or give us a call and leave a message and we'll get back to you as soon as possible.
What forms of payment are accepted at the clinic?
All forms of payment are accepted.
What happens if I need to cancel my appointment?
If you need to cancel your appointment we ask that you provide at least 24 hours notice. This is to ensure that other patients and those on the waiting list have enough notice to be able to take the time slot. Please call or email to let us know.
Does my insurance cover the services provided?
Yes, most extended healthcare insurance plans provide coverage for services provided by Naturopathic Doctors. However, we encourage you to check with your insurance provider for the amount and nature of coverage. You are provided with an official receipt upon payment to submit to your insurance provider.
Naturopathic FAQ:
Who can benefit from Naturopathic Medicine?
Everyone! That's the beauty of naturopathic care. It can address all age groups, from pre-conception care to the elderly. Almost any condition can benefit from naturopathic care from chronic pain to fertility care and pre-conception care to digestive complaints. Please refer to our conditions treated page for further examples.
Is Naturopathic Medicine a budget friendly option?
While naturopathic medicine focuses on treating and addressing the cause of an illness or condition, we also want to make the symptoms more manageable while you heal. This translates not only to better overall health, it also allows you to be more efficient and productive in your life, meaning less missed days of work, less symptomatic treatments and an increased ability to do what you love in life. Please refer to our resources below for an article on the cost effectiveness of naturopathic care.
What should I expect from my first visit with Dr. Rebecca?
For your first naturopathic visit you can expect to spend about an hour in the clinic. During this time Rebecca will be asking you about many aspects of your health in order to gather information to form the best, individualized treatment protocol for your concerns. Depending on what brings you into the clinic, there will be an element of physical exam as well.
I am currently seeing one or more other health care providers (such as an MD, RN practitioner, dietician). Does Dr. Rebecca work with other health care providers?
Definitely! Rebecca has been trained to work as a part of a health care team, coordinating your care with the other members of the health care team to ensure that you are receiving the best care possible. This helps to avoid interactions between treatments and gives you more power over your health.
I'm taking one or more prescription drugs. Is it safe for me to take natural medicines? Should I still be seeing a Naturopathic Doctor?
Yes, taking prescription medications makes it even more important to see an ND. Natural medicines, like any other medication, can have interactions and side effects. This is why it is so important to choose licensed, trained Naturopathic Doctors (NDs) like Rebecca. She has extensive training in the modalities she uses, as well as pharmacology, so that only natural remedies safe for you are prescribed and used. As well, Rebecca uses several modalities such as homeopathy that do not interfere with prescription or natural remedies.
In what ways are my MD and my ND ( Naturopathic Doctor) similar or the same? How are they different?
ND's and MD's have a lot of similar training. Both are taught the intricacies of the human body. Both MD's and ND's are trained primary care practitioners that can provide acute or chronic care, and both have an internship included in their training. Where they differ are in the philosophies of treatment and the modalities used and as such work together in a very complementary fashion to provide you the best care.
What type of training does an ND receive?
Naturopathic Doctors have a minimum of 7 years of post-secondary education. Generally ND's have an undergraduate degree when they enter naturopathic medical school. Training requires four years of naturopathic medical education from one of seven accredited naturopathic medical schools in North America. Within these four years are 3500 hours of classroom education that includes Health sciences education similar to the curriculum at a conventional medical school. The first two years of naturopathic medicine are focused on gaining an in-depth understanding of the science and physiology of the body and disease. Part of the classroom education are courses in pharmacology, radiology, emergency medicine, minor surgery and pathophysiology, as well as all of the treatment modalities used in naturopathic care. These include botanical medicine, traditional chinese medicine and acupuncture, homeopathy, counseling, nutrition and dietary counseling and physical medicine. 1200 hours in the teaching clinic, treating patients under the supervision of a licensed naturopathic physician and 100+ hours observing naturopathic doctors in their own offices. Upon completion of this education and two sets of licensing exams Naturopathic Doctors are qualified to practice as primary care practitioners.
Can an ND order labs? Can they prescribe medications?
In ON ND's can prescribe thyroid hormone and Bio-identical hormone replacement therapy. For all of your other needs, Dr. Rebecca is more than willing to work with you and your MD to ensure you receive medications if required. ND's are allowed to order lab tests however these are not covered by OHIP.
I am afraid of needles. Can I still be treated with Traditional Chinese Medicine or by a Naturopathic Doctor?
Of course! Our Naturopathic Doctor, Rebecca Hauser, has extensive training in the use of Traditional Chinese Medicine (TCM) in terms of diet and herbs, as well as acupuncture and acupressure. As well, Naturopathic medicine provides numerous modalities, such as diet, nutraceuticals, botanical medicine, physical medicine and homeopathy to address your concerns without the use of needles.
What about my children? Can they be treated by Dr. Rebecca? What about the rest of the clinic?
During her internship at the Robert Schad Naturopathic Clinic in Toronto, Dr. Rebecca treated children on a Pediatric Specialty shift. On this shift she treated many children with various concerns and conditions and of all ages, including infants. Please refer to the conditions treated page for further information of common pediatric concerns that are treated at the clinic.